Legal / Terms

The ground rules,
clearly stated.

Linkdrop gives your business one useful place to land. These are the straightforward terms for building, publishing, and paying for that place.

01 Your work stays yours.

We only receive the rights needed to operate and deliver your page.

02 Plans renew automatically.

Monthly and yearly plans continue until you cancel them.

03 Use Linkdrop responsibly.

No scams, harmful content, infringement, or platform abuse.

These Terms of Service (“Terms”) form a legal agreement between you and OpenGraph, which operates Linkdrop (“OpenGraph,” “Linkdrop,” “we,” “us,” or “our”). They govern your access to linkdrop.bio and the Linkdrop page-building, publishing, analytics, Linkdrop Flows, and billing services we provide (the “Service”).

By creating an account, purchasing a plan, or otherwise using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use Linkdrop.

01

Agreement and eligibility

You must be at least 18 years old and legally able to enter into a binding agreement to use Linkdrop. If you use Linkdrop for a company, organization, client, or other person, you confirm that you have authority to accept these Terms on their behalf. In that case, “you” includes that person or organization.

You may use the Service only where doing so is lawful. You may not use Linkdrop if you are barred from receiving services under applicable law or sanctions rules.

02

Accounts and security

You must provide accurate, current information and keep your email address up to date. You are responsible for protecting your credentials and for activity that occurs under your account. Notify us promptly at support@mail.linkdrop.bio if you believe your account has been accessed without authorization.

You may not sell, transfer, or share your account in a way that defeats plan limits or creates a security risk. We may ask you to verify account information when reasonably necessary to protect the Service or resolve an ownership dispute.

03

Plans, billing, and refunds

Linkdrop offers paid plans billed monthly or yearly. Prices, plan features, page limits, and billing intervals are shown before checkout. Payments are processed by Polar and may also be subject to Polar’s terms and privacy practices.

  • Automatic renewal. Your subscription begins when payment is confirmed and renews for the same interval until canceled. You authorize Polar and Linkdrop to charge the payment method associated with your account for recurring fees and applicable taxes.
  • Cancellation. You may cancel through the billing portal. A scheduled cancellation takes effect at the end of the current paid period, and you retain paid access until then unless the account is suspended for a Terms violation.
  • Plan changes. Upgrades and other in-app plan changes may be invoiced or credited immediately using prorated billing. A downgrade may reduce page or feature limits. If a lower plan supports fewer pages, you must select the page to keep and the remaining pages may be deleted.
  • Refunds. Fees are non-refundable and we do not provide credits for partially used billing periods, except where required by law or expressly agreed by OpenGraph. Your mandatory consumer rights are not limited by this paragraph.

We may change prices or plan features. We will provide reasonable advance notice of a material price increase, which will apply no earlier than your next renewal. If you do not accept a change, you may cancel before it takes effect.

04

Your content

You retain ownership of the text, images, links, branding, and other material you provide to Linkdrop (“Your Content”). You are responsible for Your Content and for ensuring that you have all rights, licenses, and permissions required to use and publish it.

You grant OpenGraph a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, convert, cache, publicly display, and distribute Your Content only as reasonably necessary to operate, secure, improve, and provide Linkdrop. This license allows us to use service providers that help deliver the Service. It ends when Your Content is deleted from our systems, subject to reasonable technical, backup, legal, and caching periods.

We will not use Your Content in advertising or promotional materials merely because you published it through Linkdrop. We may feature your page only with your permission or where you have separately agreed to that use.

05

Public pages and third-party links

Published Linkdrop pages are public. Anyone may view, visit, copy, index, or share publicly available content and links. You are responsible for deciding what to publish and for maintaining your own copies of important content.

Linkdrop pages may link to or embed websites, social platforms, media, products, services, booking tools, and other third-party material. OpenGraph does not control or endorse those third parties and is not responsible for their availability, content, security, privacy practices, products, transactions, refunds, or customer support. Your use of third-party services is governed by their own terms.

You are solely responsible for your offers, claims, customer relationships, and legal obligations to visitors, including advertising, consumer protection, accessibility, privacy, tax, and industry-specific requirements that apply to your business.

06

Acceptable use

You may not use Linkdrop to create, upload, publish, promote, or link to:

  • Illegal activity or content that violates applicable laws or court orders.
  • Fraud, phishing, impersonation, deceptive offers, or misleading financial claims.
  • Malware, harmful code, credential theft, or suspicious external domains.
  • Content that infringes intellectual property, privacy, publicity, or other rights.
  • Hate speech, harassment, threats, exploitation, or content encouraging violence or serious harm.
  • Pornographic or sexually explicit content, sexual exploitation, or any sexual content involving minors.
  • Spam, unsolicited bulk messaging, pyramid schemes, multi-level marketing recruitment, or high-yield investment schemes.

You also may not bypass security or plan limits; interfere with the Service; probe or test vulnerabilities without permission; overload our infrastructure; scrape or harvest information using automated means; reverse engineer the Service except where law expressly permits it; or use Linkdrop to build or train a competing service from non-public platform materials.

07

Linkdrop Flows and Instagram

Linkdrop Flows lets you connect an Instagram professional account to automate replies to comments and messages and manage those conversations in an inbox. You may connect only accounts you own or are authorized to manage. By connecting one, you authorize us to access it and act on its behalf through Instagram as needed to provide Flows.

  • Meta's rules apply. You must follow Instagram's Terms of Use and Community Guidelines and Meta's Platform Terms, Developer Policies, and messaging policies, including their limits on when and how businesses may message people. We may limit, pause, or block messages and features to stay within those rules.
  • You are responsible for your flows. You choose who your flows message and what they say, offer, and collect. You must comply with laws that apply to your messages and offers, including consumer protection, privacy, anti-spam, contest and promotion rules, and any requirement to disclose that replies are automated.
  • Prohibited uses. You may not use Flows to send spam or unsolicited messages, to collect payment card or bank account numbers, passwords, or health information, to sell digital goods within Instagram messages, or to run promotions that break Instagram's promotion rules.
  • People's information. You must give any notice and obtain any consent the law requires before collecting or using information through your flows. An email address or phone number collected in a flow is not consent to marketing unless the person separately agrees. When someone replies STOP, Linkdrop stops sending them automated messages from your account.
  • Support replies. Replies sent after Instagram's standard 24-hour window are support replies. They may be used only by a person answering that person's existing question, never for promotions or automated messages.
  • No guarantees. Automated interpretation of replies can be wrong, so review your flows and conversations. Meta may change, limit, or end access to Instagram features at any time, and we do not guarantee that a message will be delivered. Linkdrop is not affiliated with, endorsed by, or sponsored by Meta or Instagram.

You can disconnect an account at any time. Our Privacy Policy explains how we handle Instagram data, including how it can be deleted.

08

Slugs, pages, and analytics

A Linkdrop slug or page address does not give you ownership of a trademark, business name, or other person’s identity. Slugs may not impersonate others, infringe rights, be offensive, create confusion, or be reserved only for resale or speculation. We may reserve, rename, reclaim, or remove a slug where reasonably necessary to protect the Service, enforce these Terms, comply with law, or resolve a credible rights claim.

Plan-specific page limits are enforced on active pages. If you rename a slug, links, bookmarks, QR codes, and embeds using the old address will stop working. You are responsible for updating them.

Linkdrop analytics are estimates intended to help you understand page activity. They may exclude bots, be delayed, contain errors, or differ from another analytics service. We do not guarantee that analytics are complete, unique-person counts, or suitable for financial, legal, or regulatory reporting.

09

Suspension, cancellation, and deletion

You may stop using Linkdrop or cancel a paid subscription at any time. Cancellation of a subscription does not itself erase your account immediately. When paid access ends, your pages may enter a 30-day recovery period before being scheduled for permanent deletion. You are responsible for exporting or retaining any content you need before that period ends.

We may remove content, unpublish pages, restrict features, suspend access, or terminate an account if we reasonably believe you violated these Terms, failed to pay fees, created risk or legal exposure, or threatened the security or availability of the Service. We will provide notice and an opportunity to resolve the issue when reasonably practical, but may act immediately for urgent security, safety, legal, or abuse matters.

Deletion and reset operations may be irreversible. Provisions that by their nature should continue—including ownership, disclaimers, liability limits, indemnity, and governing law—survive termination.

10

Linkdrop ownership and feedback

OpenGraph and its licensors own the Service, including its software, designs, interfaces, branding, templates, documentation, and all related intellectual property, excluding Your Content. Subject to these Terms and payment of applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable right to use Linkdrop for your internal business or personal business purposes.

You may not copy, sell, sublicense, redistribute, or commercially exploit the Service itself. If you provide ideas, suggestions, or feedback, you allow us to use them without restriction or payment, and you are not required to provide feedback.

While an eligible Plus subscription is active, requests successfully submitted through the priority-request tool receive a personal response from the Linkdrop team within 24 hours. “Response” means a substantive acknowledgement or reply; it does not promise that a reported issue will be resolved or a requested feature will be implemented within that period.

11

Service availability and changes

We may add, change, limit, suspend, or discontinue features as Linkdrop evolves. We may also perform maintenance or make emergency changes without advance notice. Where a change materially reduces a paid plan, we will provide reasonable notice when practical.

Beta, preview, or experimental features may be incomplete, change without notice, and be less reliable than generally available features. We do not promise that any specific feature will remain available permanently.

12

Disclaimers

To the maximum extent permitted by law, Linkdrop is provided “as is” and “as available.” OpenGraph disclaims all express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not guarantee that the Service will be uninterrupted, secure, error-free, or free from harmful components; that defects will be corrected; that content or analytics will be accurate or preserved; or that Linkdrop will meet every business requirement. These disclaimers do not exclude warranties or consumer rights that cannot legally be excluded.

13

Limitation of liability and indemnity

To the maximum extent permitted by law, OpenGraph and its officers, employees, contractors, affiliates, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, business, goodwill, data, or opportunities, arising from or related to Linkdrop—even if we were advised that those damages were possible.

Our total liability for all claims arising from or related to the Service will not exceed the greater of the fees you paid to OpenGraph for Linkdrop during the 12 months before the event giving rise to the claim or CAD $100. These limits do not apply where liability cannot legally be limited, including liability caused by fraud, willful misconduct, or gross negligence where applicable.

You agree to defend, indemnify, and hold OpenGraph harmless from third-party claims, losses, liabilities, and reasonable legal costs arising from Your Content, your offers or dealings with visitors, your misuse of the Service, or your violation of these Terms or another person’s rights. This obligation applies only to the extent permitted by law.

14

Governing law, changes, and contact

These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable there, without regard to conflict-of-law rules. Subject to any mandatory rights you may have under local law, you and OpenGraph submit to the exclusive jurisdiction of the courts located in Vancouver, British Columbia.

We may update these Terms as the Service or law changes. We will post the revised Terms here and update the “Last updated” date. If a change materially reduces your rights, we will provide reasonable advance notice when practical. Continued use after the updated Terms take effect means you accept them; otherwise, you must stop using Linkdrop and cancel your subscription.

These Terms and the Privacy Policy are the entire agreement between you and OpenGraph about Linkdrop. If a provision is unenforceable, the remaining provisions continue in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a reorganization, financing, merger, acquisition, or sale of the Service.

Questions, notices, and concerns about these Terms may be sent to OpenGraph at legal@mail.linkdrop.bio.